How to Order

How do I place an order?

Click on one of our product categories. When you see an item you like, click on it to get product details. Click on the Add button to add it to your Shopping Bag. Continue shopping until you're ready to check out. Your running total will appear in the left-hand navigation bar.

If an item is back ordered, email us on our contact page to find out an estimate stock date.

Finished shopping? Click Checkout. If it's your first time shopping on our website, please Create an Account (it's simple!), or simply Log In if you've ordered before.

Review your order and click Update if necessary. Then click on Checkout. You'll need a secure browser and your credit card to order online.

How do I make changes to my order?

If your shopping bag is not yet "checked out," just change the quantity of the item in your shopping bag, and be sure to click "Update." Once you've checked out, we may not be able to change an order if it's already in the shipping process. Please call us at 330.893.2134 from 10:00 am to 5:00 pm Eastern Standard Time to speak with an associate to inquire about canceling or changing an order that's already been placed.

How do I cancel my order completely?

If you are in the process of checking out, and decide you'd rather cancel the order, abandon the checkout process by clicking on the Homespun logo. This will return you back to the homepage. At that point, you can either return to your shopping cart and remove the items that you no longer wish to purchase or you can leave them in your shopping cart. Your items will remain in your shopping bag until your session ends. Once an order has been placed, we may not be able to cancel it. Please call us at 330.893.2134 from 10:00 am to 5:00 pm Eastern Standard Time to speak with an associate to inquire about canceling or changing an order that's already been placed.

How do I ship to an address other than my billing address?

Shipping to another address that is different from your billing address is easy. As you go through our checkout process, simply enter in the shipping address when you arrive on the shipping information page. If you're a registered user, the address will be automatically added to your address book (so that you can access it for future purchases).